It is the reversal of the burden of proof that explains everything. In an ordinary case, the party bringing the action must prove it. Not here: the party applying for revocation has nothing to demonstrate, and it is for the trade mark proprietor to produce the invoices, packaging, sales figures and campaigns.
A multinational can therefore lose rights not because it does not use its trade mark, but because it has not produced the documents establishing that use. That is precisely what happened on 11 January 2019: the cancellation division of the EUIPO held the evidence of use of the BIG MAC trade mark to be insufficient and declared its revocation in full.
The General Court of the European Union corrected the scope of the decision on 5 June 2024: the revocation applies only to some of the goods and services. The trade mark remains protected for meat sandwiches.