Correspondence · 1 Aug 1997
Registered letter Collorafi → McDonald's
Correspondence exchanged between the parties (or their counsel) in the course of the dispute.
- Type
- Correspondence
- Date
- 1 Aug 1997
- Parties
- From Bernard Collorafi
Summary
Summary sheet
Registered letter from Bernard Collorafi to Isabelle Kuster · 1 August 1997
Overview: registered letter with acknowledgement of receipt sent by Bernard Collorafi to Isabelle Kuster, of McDonald's France, with a copy to Denis Hennequin. It replies to a letter of 23 July 1997 and defends the franchisee's management in the face of the unpaid fees.
Key points
Mr Collorafi attributes the “catastrophic” situation of his restaurants to the openings decided by the chain since October 1996, which he says competed with his establishments. He details month-by-month falls in turnover, of the order of 36 to 45% compared with the previous year, and recalls the opening of the Antibes les Pins and Vallauris restaurants. He argues that it is not his management that is at fault, but rather these successive establishments, which caused the cash shortfalls. Pointing out that he pays a 5% service fee and has received no comments on his management, he recalls that the franchisor owes him operational and management advice in return. He concludes that his cash position does not allow him to pay the invoices, but undertakes to do so as soon as possible.
Significance
This correspondence formalises the franchisee's position in the conflict over unpaid fees and lays down his defence: the decline in activity would result from the franchisor's decisions, not from a management fault.
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